Cancellation Policy
Order can be cancelled by sending email at connect@kitbox.in or whatsapp message from your registered number clearly mentioning cancellation required at your end. If the product has been shipped, you’ll only get a refund once we get the product back meeting conditions for returns.
Return
The deadline for returning the product is 10 days from the date product is delivered to you.
In order to exercise your right of return, you must inform us of your decision by means of a clear statement.
You can inform us of your decision by e-mail at returns@kitbox.in
We will reimburse you no later than 30 days from the day on which we receive the returned goods. We will use the same means of payment as you used for the order, and you will not incur any fees for such reimbursement.
Conditions for returns:
In order for the goods to be eligible for a return, please make sure that:
- The goods were purchased in the last 10 days
- The goods are in the original packaging
- The goods are unused.
We reserve the right to refuse returns that does not meet the above return conditions at our sole discretion.
Contact Us
If you have any questions about our Cancellation, Return and Refund Policy, please contact us by e-mail at connect@kitbox.in